RETURNS
FREE RETURNS

DO YOU WANT TO RETURN SOMETHING? NO, PROBLEM, OUR RETURNS ARE NOW FREE FOR UK CUSTOMERS - MEANING THAT WE WILL COLLECT YOUR PRODUCT IF YOU CHANGE YOUR MIND WITHIN 30 DAYS FROM RECEIVING YOUR ORIGINAL ORDER.

COLLECTIONS

OUR DELIVERY TEAM WILL ARRANGE A COLLECTION DATE THAT SUITS YOURSELF, IN ORDER TO BEGIN YOUR RETURNS PROCESS.

A FEW LITTLE NOTES

WE WILL REFUND THE PRICE YOU PURCHASED YOUR ITEM AT. THIS INCLUDES SALE ITEMS. IF YOU’D LIKE A REFUND FOR YOUR GOODS BUT YOU CAN’T RETURN THEM TO US FOR ANY REASON, THEN A REFUND FOR THOSE GOODS WILL BE AT OUR DISCRETION.

ON COLLECTION THE GOODS ARE YOUR RESPONSIBILITY UNTIL THEY REACH OUR WAREHOUSE, SO MAKE SURE IT’S PACKED UP PROPERLY AND CAN’T GET DAMAGED ON THE WAY!

WE ARE NOT RESPONSIBLE FOR ANY ITEMS THAT ARE RETURNED TO US BY MISTAKE.

ALL GOODS WILL BE INSPECTED ON RETURN. WE TRY HARD TO ACCEPT ALL RETURNS AND THEY DON’T NEED TO BE IN THE ORIGINAL BOX OR BAG, AS LONG AS THEY'RE SECURELY PACKED. WHERE POSSIBLE, RETURNED ITEMS SHOULD INCLUDE ANY ORIGINAL PACKAGING.

IN THE UNLIKELY EVENT THAT AN ITEM IS RETURNED TO US IN AN UNSUITABLE CONDITION, WE MAY HAVE TO SEND IT BACK TO YOU.

FREE GIFTS & RELATED FREE / DISCOUNT PROMOTIONS ARE EXCLUDED FROM THE REFUNDABLE VALUE.